The Tite Inn

Privacy Policy

Who Are We?

We are Oxfordshire Inns Ltd, registered in England & Wales, company number 12908330. Our registered address is Kineton House, 31 Horse Fair, Banbury, Oxfordshire, United Kingdom, OX16 0AE.

Oxfordshire Inns owns and operates The Tite Inn.

This privacy policy pertains to The Tite Inn only, and the website it refers to is https://www.thetiteinn.co.uk

What Data do we Collect?

If you contact us using one of our contact forms, we will collect your name, email address and phone number. Any other information you provide us with in the message will also be recorded and collected. 

We may also collect your IP address, type of browser used, operating system, device information, and other metadata as supplied by your web browser.

Our website uses OpenTable to provide a table reservation service. When you book a table through OpenTable, they will collect and share your details with us so we can make your reservation and contact you if we need to.

If you follow our Social Media links and interact with those social media sites, they may also collect information about you when you interact with their websites, including information about the the link you followed from our website (your “referer” information).

If you want to understand what information they collect from such visits, here are their privacy policies:

Useful Links:

Please note, we have no control over how sites we link to use your data. 

Cookies

Our website uses cookies – small text files which hold temporary information about your visit – to provide some of our services. For example, when you click on one of the table reservation widgets, a cookie will be created to record details of your request so that we can complete your booking without having to repeatedly ask you for the same information.

This website also uses security software that may store and analyse anonymous information about your visit. It does this in order to check your IP address against blacklists and perform other services which help protect our website against malicious actors.

Cookies are generally only kept for the duration of your session and are deleted when you close your browser. Some cookies may have longer expirations where necessary so that your browser can continue its session from where you left off. You should be aware that such cookies could be used to uniquely identify you, however we do not use them for that purpose.

 

What Data do we Keep?

We will keep your data for as long as we need to in order to provide you with the services you have asked for.

If you have booked a table with us then we will need to keep your name, booking party details, phone number and email address until after you have visited. We will keep this data if you have indicated you would like to be included in our marketing database, otherwise it will be archived.

Archived information isn’t used for processing but is available to use if we need to search our records. This archived data, such as the details of previous table bookings, are kept for up to 12 months in case of a billing or other official query.

We will keep financial transaction details, such as the merchant copy of credit card transactions, for as long as is required by HMRC.

 

Who do we share your Data with?

Your data may be shared within the Oxfordshire Inns group of companies, but isn’t shared with third parties except for when it’s necessary to provide you with our services.

Information is shared with 3rd parties where: 

  • You have used a 3rd service such as OpenTable to book a table
  • You use a Social Media “share” link. This will typically share not only the content you’re posting but will also contain personally identifiable information about you too.
  • Your metadata may be shared with our security software provider in real-time to help keep our website secure.
  • We use analytics software to give us information and statistics about traffic on our website. This will be processed by WPMUDEV and Google and may contain personally identifiable data.

We do not share or sell your data with any other 3rd parties for marketing purposes.

We will release personally identifiable data in the event we receive a valid law enforcement request to do so. 

 

What if there’s a Data Breach?

If we become aware of a data breach that may include your personally identifiable details, we will inform you as soon as we can. We do not store credit card information or any other financial information about you, therefore the effects of any such breach will not compromise you financially.

 

How to Request a Copy of Your Data

Simply email us at manager@thetiteinn.co.uk with your name, email address and postal address. We will make additional identity checks to ensure you’re entitled to the data and, once satisfied, a copy of all data held by us will be sent to you by post.

We don’t charge you for this, however if you make repeated requests for data we have already provided, we may charge £10 + postage for each subsequent request in a three month period.

 

Our Data Controller

The Data Controller for Oxfordshire Inns is Jason Chipchase. You can contact him at manager@thetiteinn.co.uk.

 

Changes to this Privacy Policy

We may make changes to this privacy policy from time-to-time. The current version can always be found at https://thetiteinn.co.uk/privacy-policy/

This document was last modified on the 26th June, 2021.